Carmen Lam

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Location: Hong Kong
Work interests: Customer experience management, hospitality, tourism, organizational culture, exponential organizations
Affiliation/website: https://www.linkedin.com/in/carmenclam
Preferred contact method: Any
Preferred contact language(s): English
Contact: carmenc.lam@polyu.edu.hk
Favourite publications: Journal of Travel and Tourism Marketing Annals of Tourism Research Tourism Management Journal of Travel Research

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Location: HK
Work: Doctor of Hotel & Tourism Management
Affiliations: Hong Kong Polytechnic University School of Hotel and Tourism Management
Favourite Publications: Journal of Travel and Tourism Marketing Annals of Tourism Research Tourism Management Journal of Travel Research

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